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Mecanix
is a customer experience consulting firm led by industry
professional Julie Kothlow. Julie's extensive high-performance
network of business process, technology and customer experience
consultants allows her to build the right team of experts
for a particular solution. The flexibility to build teams
on the fly enables Mecanix to maintain close relationships
with clients based on the expertise in a particular line
of business and industry that a particular consultant
brings. Mecanix will bring the right resources to the
table at the right time.
At Mecanix we combine our knowledge and experience with
a flair for innovation. Having worked with many top and
high growth companies in a diversity of vertical industries
and markets in senior management and on the front line, we
have learned:
• The best solutions are often the simplest
• To trust that intuition allows us to see connections
where others do not
• To be passionate about how business gets done
and bring creative solutions to your challenges
Avoid Analysis Paralysis
Some consulting firms spend so long researching the problem
that by the time they’ve identified a solution,
the problem has changed. At Mecanix, we believe it’s
important to quickly get to the root of the problem and
then provide clear, practical solutions. We believe in
achieving quick wins early on with a view to generating
a corporate culture excited and engaged by positive change,
to encourage long-term success.
Gain Self-Sufficiency
Our goal is to help your team to become self sufficient
and successful. Together with you, we will help design
and implement new processes and systems to make your
customer experience the best in the industry. We will
leave you with a knowledgeable, independent staff who
have the tools and the skills to carry on making the
business perform better, smarter and faster.
"These
were delicate and tricky assignments, requiring a balance
of objectivity, experience and dedication that few consulting
organizations would undertake or deliver."
Senior
VP and CIO, Resort Development Company
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